Privacy Policy
Last updated: July 2026
1. Introduction
Chef We Chef ("we", "our", "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit chefwechef.com, contact us, or book one of our culinary experiences.
By using our website, you agree to the practices described in this Privacy Policy.
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2. Information We Collect
Depending on how you interact with us, we may collect:
- Full name
- Email address
- Phone number
- Country of residence
- Booking information
- Dietary restrictions and food allergies
- Number of participants
- Special requests
- Payment information (processed securely by our payment provider – we do not store your card details)
- Technical information such as IP address, browser type, device information and website usage data.
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3. How We Use Your Information
We use your information to:
- Process and manage bookings
- Respond to enquiries
- Deliver our culinary experiences
- Provide customer support
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and protect our business.
If you have opted in, we may also send occasional updates or marketing communications. You may unsubscribe at any time.
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4. Legal Basis for Processing
Where applicable under the General Data Protection Regulation (GDPR), we process your personal data based on:
- Performance of a contract
- Your consent
- Compliance with legal obligations
- Our legitimate business interests.
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5. Payment Information
Payments are processed securely through trusted third-party payment providers.
Chef We Chef never stores your complete credit or debit card information.
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6. Sharing Your Information
We only share personal information when necessary, including with:
- Wix (website hosting)
- Payment providers
- Email service providers
- Trusted technology partners
- Public authorities where required by law.
We never sell your personal information.
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7. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Meet legal and accounting obligations
- Resolve disputes
- Enforce our agreements.
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8. Cookies
Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic and ensure the proper functioning of the website.
You may manage your cookie preferences through your browser or our cookie banner where available.
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9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to certain processing
- Withdraw your consent
- Request data portability
- Lodge a complaint with your local data protection authority.
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10. Data Security
We implement appropriate technical and organisational measures designed to protect your personal information against unauthorised access, loss, misuse or disclosure.
However, no internet transmission can be guaranteed to be completely secure.
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11. Third-Party Services
Our website may contain links to third-party websites or use third-party services such as Google Maps, social media platforms or booking/payment providers.
Their privacy practices are governed by their own policies.
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12. Children's Privacy
Our public culinary experiences are intended for participants aged 13 and above.
Private experiences may welcome younger participants when accompanied by adults.
We do not knowingly collect personal information from children without appropriate parental involvement.
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13. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this page with the updated revision date.
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14. Contact
If you have any questions regarding this Privacy Policy or your personal data, please contact:
Chef We Chef
Email: contact@chefwechef.com